Posti to renew its services - mail delivery time will be extended towards the evening


Posti will renew delivery routes and extend mail delivery towards the evening. This allows the delivery of postal items and different types of services, parcels and products more flexibly to home than before also in the evening. The changes will take effect from 25 April and will be seen by some mail recipients as differing mail delivery times.

Posti intends to deliver different products on all weekdays: newspapers seven days a week, parcels six days a week, and other mail five weekdays a week. Deliveries take place from morning to evening and as sensibly as possible by combining transports.

New service to home also in the evenings

The change is due to a sharp fall in letter and publication delivery volumes and the increased demand for different types of services delivered to home.

- People's use of time has changed. For example, spending time with the family increasingly takes place later in the evening and people want many services at that time. Posti can also deliver entirely new services to home. Our deliverers already carry much more than just letters and publications, says Juhani Vuola from Posti, who is responsible for deliveries.

Extensive opening hours are increasingly important for the online store, parcel services, home and safety services, food logistics and other local logistics services.

Reform controlling the rise of delivery costs

The digital era is demonstrated in a fall in letter and publication delivery volumes. For examples, publication delivery volumes now correspond to the level of the 1950s.

- The smaller the number of letters and publications delivered, the higher are the processing costs of a single item. It is evident that together we have to develop new procedures with our customers, because increasing prices is not a sustainable solution, Juhani Vuola points out.

With the reform, daily mail handling can be synchronized according to current mail volumes and delivery needs. This enables us to set aside the correct number of employees for different situations and to target services according to demand fluctuations as in many other service industries.