Leading the way in technology and data

TecHub is Posti’s competence center that employs IT professionals. They specialize in areas such as software development, quality assurance, architecture, cloud platforms, integration platforms and development tools.   We offer technological expertise to Posti’s various projects and we resource the necessary professionals for each need. In addition, we define the technologies, tools and processes with which Posti’s services are built. One of the most important tasks of the TecHub community is to ensure that the developer experience remains excellent throughout Posti: we ensure that our developers and testers receive the necessary support in their work.  TecHub’s task is to promote Posti’s digital innovations and to ensure that appropriate technological expertise and tailored solutions are always available for the needs of both our internal and external customers. 

The Data and Analytics unit works in cooperation with each business unit – e-commerce and delivery services, warehousing and logistics services as well as postal services. Our solutions have a profound impact on Posti’s operations: they serve operational control systems, such as automatic parcel routing to pickup points, and produce valuable information for decision-makers and supervisors.    Our unit employs more than 50 professionals in various roles, including data engineers, data scientists, ML engineers, analytics engineers, data analysts, data architects, analysts, online analysts and customer insights specialists. The enormous amounts of data produced by our hundreds of systems and the rapidly changing business environment always keep the work interesting. The unit is therefore a unique site for developing one's expertise in an international logistics company, using the latest technologies. 

Our architecture unit designs information system solutions in close cooperation with business and ICT experts. Our task is to ensure that Posti’s future services, software and technological applications are based on appropriate and cost-effective solutions.    Our teams mainly include enterprise and solution architect roles. The role of an Enterprise Architect emphasizes cooperation with the business and an understanding of processes and technologies as a whole. The focus area is the preparation of major projects and the construction of the roadmap for the future. More in-depth process and technology competence is important in the role of Solution Architect. The work focuses on planning and supporting the implementation of projects.   Analytical approach, problem solving in cooperation with others and a willingness to constantly learn new things are essential in the architect roles.

The Group ICT unit provides all Posti employees with top-level information security, network solutions, infrastructure management and technological tools for their daily work. Our services also include centralized customer support and service integration with efficient processes. The high quality of our work is based on the solid expertise of our unit’s own teams and the competence of our selected partners.  Our role in supporting Posti’s digital operations is very important. We ensure that our services are innovative and reliable. Our key goals are a smooth end-user experience, efficiency, operational reliability and the high availability of business applications. 

The Customer Experience and Digital Channels unit is responsible for Posti’s commercial channels aimed at consumer and business customers and their agile, design-driven development. We cooperate closely with Posti’s brand, business operations, customer service, communications and marketing.   Customer experience and customer needs are at the heart of the development of our digital channels. Our work starts with the conceptualization of a product or service. The concepts with the greatest value for customers will progress into product development, which we will do step by step, scaling up from beta and MVP releases.    We work in multi-skilled teams that include product development experts, product owners, service designers, UX experts, customer understanding experts, content strategists and copywriters. In our unit, you get to develop your strategic thinking and creativity and learn about new technical solutions. 

The Delivery Technology Unit is responsible for the automation that Posti uses to direct and handle items. We take care of the intelligent technology behind Posti’s services, i.e. ensuring that our systems scale appropriately and deliver items quickly. We are also responsible for automation, work and route planning and optimization. As logistics is one of the most polluting industries in the world, our task is to ensure that the number of kilometers driven is as low as possible.   We ensure that our customers will be served according to their exact needs. We produce data that provides the end customer with reliable information about the arrival of their item. We ensure that Posti’s extensive pickup point network works and is as close as possible to every consumer. In addition, we are a partner to more than 10,000 Posti employees in their daily work.