The volume of printed mail continues to fall, and the needs and requirements of mail-sending companies and institutions are becoming differentiated. As a response to the change, we are developing our delivery services together with our customers. One way is to concentrate mail delivery on to Mondays, Wednesdays and Fridays, with lightened deliveries made on Tuesdays and Thursdays. The current Light Friday delivery will be changed to a Light Thursday delivery from April 1, 2022 onward.
Nowadays, a household receives approximately 3.5 addressed items per week. In the 2000s, the volume of letters has fallen by over 60% because of digital communications. In addition, the COVID-19 pandemic has further reduced the volume of letters especially.
In addition to the development of mail volumes, Posti’s delivery services take into account the needs of mail-sending customers e.g., needs in different parts of Finland and within urban areas as well as sparsely populated areas. By varying the rhythm of delivery according to the volume of mail on weekdays is an important tool that enables us to ensure the continuity of postal services for citizens and businesses throughout the country. The change in reduced mail volumes from Friday to Thursday does not result to the need to reduce personnel.
We will deliver newspapers in Posti’s early-morning delivery seven days a week. Other mail will be delivered on five weekdays. With regard of universal service, delivery takes place in accordance with the Postal Act. The change will not affect the mail delivery speed.
Posti's service points and customer service will be open as usual, and the change will not affect parcel deliveries.
We will switch to lightened Thursday deliveries in April 2022
We will tell mail recipients more closer to the date. Until April 2022, we will continue to deliver mail in a reduced capacity on Tuesdays and Fridays.
Delivered on Tuesdays and Thursdays:
Newspapers in early-morning delivery
Newspapers in daytime delivery
Letters and postcards with a Plus Sticker
Items sent to a corporate postal code, corporate addresses, and P.O. Box
Delivered on Mondays, Wednesdays and Fridays:
All products, including the above