Posti is prepared for the spread of the coronavirus (UPDATED on September 23, 2020)

19.08.2020

Posti is prepared for different kinds of exceptional circumstances. Due to the coronavirus pandemic, we already started following various precautions last spring in order to protect the health of our customers and personnel and to ensure the continuity of our operations.

We follow the guidelines provided by government officials (THL and the Ministry of Social Affairs and Health) and keep track of them closely. We share information about any changes to our services by updating this bulletin every Wednesday, unless the situation requires a different approach. Check our website for answers to frequently asked questions about the coronavirus.

We give priority to items that are critical and important for security of supply and the functioning of society. These include items related to general safety, such as deliveries of blood and laboratory samples, official announcements as well as other services specified by government officials.

We still follow many precautions when interacting with customers in order to prevent chains of infection. The health and safety of our customers and personnel is our first priority.

 

Updated information, September 23

Domestic

There are some changes in the opening hours of the Posti service point at Sokos Tampere (Hämeenkatu 21, 33200 Tampere) this week. You can check the opening hours here.

 

Updated information, September 16

Domestic

We want to prevent any future infections as early as possible. Therefore, if necessary, we will place new local restrictions and take precautionary measures in the area in question.

According to the Finnish Institute for Health and Welfare (THL) it was discovered on September 9 that a large number of people had been exposed to the coronavirus infection in the Mikkeli area. We instructed our Mikkeli personnel to wear masks when they encounter customers and when they work indoors to prevent the spreading of the virus. These instructions are still valid. The instructions do not apply to work that is done outdoors, such as delivery work, if it is possible for our personnel to maintain a safe distance.

 

Updated information, September 9

Domestic

We want to prevent any future infections as early as possible. Therefore, if necessary, we will place new local restrictions and take precautionary measures in the area in question.

According to the Finnish Institute for Health and Welfare (THL), large number of people have been exposed to the coronavirus infection in the Mikkeli area. We have instructed our Mikkeli personnel to wear masks when they encounter customers and when they work indoors to prevent the spreading of the virus. The instructions do not apply to work that is done outdoors, such as delivery work, if it is possible for our personnel to maintain a safe distance. Our personnel will use the masks until Friday or longer, if the situation requires it.

 

Updated information, September 2

No changes to what has been reported earlier.

 

Updated information, August 26

International

Transport connections to some countries are closed at the moment due to the coronavirus pandemic. For more information about the effects of coronavirus on items sent abroad from Finland, please check our website for country-specific information.

 

Updated information, August 19

Domestic

We have been able to provide our services as normal over the summer, and the coronavirus has not caused new restrictions or problems.

Because we want to prevent infections altogether, we will, if needed, introduce local restrictions or precautions in cooperation with the local authorities.

International

Despite the restrictions and border closures caused by the coronavirus pandemic, goods are still transported into and out of Finland.

Some of the items need to be transported via exceptional routes, which may lead to delays. The limited capacity of air transport is also causing delays. The situation in other countries may change rapidly, but we will find alternative routes as quickly as possible.

If you are going to send an international item or are expecting mail from abroad, you can find more information through this link.

Once Posti has received the item, it will be processed and delivered according to the normal schedule.