Itella to renew its ICT operating model


Stock Exchange release / Media release April 10, 2013, at 9:30 a.m. (EET)

Itella's will renew its ICT operating model and has signed an extensive partnership agreement with IBM. As part of this agreement, Itella will outsource some of its IT functions to IBM. A total of 123 people in seven countries will transition to IBM as existing employees.

The outsourcing affects parts of Itella's application management services, data center and related infrastructure services, and part of application and system development. The transferring employees will start working for IBM on June 1, 2013. A total of 123 employees located in Finland, Sweden, Norway, Estonia, Latvia, Lithuania and Poland will transition to IBM.

- The ICT renewal is an important part of Itella's transformation. Our operating environment is in transition, and the new operating model will help us be successful in the changing situation. Through this solution, we can focus more on our core business. We have chosen the best possible partner for us: IBM is internationally one of the world's leading providers of ICT services, and they are capable of supporting us in implementing the change, says Itella's President and CEO Heikki Malinen.

- With this collaboration we're building a solid basis for Itella to develop new business. This partnership demonstrates the trust Itella has placed in IBM. We're happy to be part of this journey towards new business opportunities where technology is used in an ever smarter way, says Tuomo Haukkovaara, CEO of IBM Finland.

- Through this ICT renewal, we can adopt a flexible ICT service model to increase the level of automation and to introduce standard operating models, utilizing IBM's world-class competence. Through the partnership, we can make our operations more efficient and cut costs, without compromising our high-quality service, says Jukka Rosenberg, Senior Vice President, Itella Mail Communications.

The change is part of Itella's operating efficiency scheme. Related releases:

For further information, please contact:

President and CEO Heikki Malinen
or Senior Vice President, Itella Mail Communications Jukka Rosenberg,
tel. +358 20 452 3366 (MediaDesk)

IBM, Communications
Pia Posio, External Relations Manager
Tel. +358 9 459 5900

Itella Group provides solutions for managing information and product flows. Itella operates in the fields of mail communications, logistics, and financial management in Europe and Russia. Net sales in 2012 amounted to EUR 1,947 million. The number of staff is approximately 27,500. Corporate services are delivered under the Itella brand, while the Posti brand is used for services targeted at consumers in Finland. Further information is available online at

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