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Stakeholders

The postal industry is undergoing a profound transformation, which is why Posti must actively engage its stakeholders. Our key stakeholders are customers, personnel, the state as our owner, political decision-makers, authorities and the media, as well as our partners in subcontracting, research and the industry.

We deal ethically, openly, and transparently with all of our stakeholders. We use various channels to provide our stakeholders with information and enable them to interact with us.

Our Sustainability report provides more information about our key stakeholders and their expectations, as well as the key tools and forms of stakeholder interaction.

Posti joins Postal Operations Council

Posti participates in the work of the Postal Operations Council (POC) in 2017-2020, representing Finland. POC consists of 40 member countries of the Universal Postal Union (UPU).

The POC will focus on the renewal of UPU product portfolio and developing the related remuneration systems and quality of service requirements. The body is also responsible for developing postal processes and standards.