"We have been able to start clearing the backlog quickly. Currently, we have delivered more than half of the items stored by us during the strike to their recipients along with new mail. However, regional differences may be significant. We have been able to sort the items mechanically, which has sped up the process," says Jarmo Ainasoja, Posti's Head of Exception Management.
According to the current estimate, most of the letters, magazines and advertisements delayed by the strike can be delivered by Christmas. A small number of items may be delayed until January. The estimate will become more accurate once the mail delivery work progresses further.
"Items stored during the strike will be processed by transport, sorting and delivery services in an order that speeds up the delivery of all items delayed by the strike as much as possible. We will do everything we can to clear the backlog as quickly as possible."
Parcels are being delivered in accordance with our service level agreement. Parcels have a tracking code, and you can track the progress of your parcel yourself using the OmaPosti application on your phone or at www.posti.fi.
Christmas mail processing has started and items are being delivered smoothly
All of Posti's services are available again, and the processing of Christmas mail has already begun. Christmas cards and parcels will be delivered according to the normal timetable.
Posti's traditional red mailing envelopes for sending Christmas cards were distributed to homes in early November. You can also get a red mailing envelope free of charge from a Posti service point. Some shops also offer them next to Christmas cards. Now is also a good time to send your international parcels and Christmas greetings. Christmas stamps have been available for a while. Please remember to send Christmas cards with a Christmas stamp by Wednesday, December 11.
You can find information and instructions regarding the sending of Christmas mail and the last Christmas mailing dates at posti.fi/joulu.
"Christmas is an important and traditional time to show your friends and family that you are thinking of them. It is also the most important time of the year for us here at Posti. We are glad that around 3,000 seasonal employees are once again working with us in the run-up to Christmas. Altogether, there are roughly 20,000 of us serving our customers during the Christmas season," says Jarmo Ainasoja.