S-Bank Ltd and Itella Information Logistics Oy have concluded a framework agreement, which includes printing and posting services for customer printouts, such as bank statements, related to S-Bank’s account and card business. Accordingly, Itella will print out data received from S-Bank in electronic format for S-Bank’s customers. This co-operation and the related measures for its practical implementation will begin with immediate effect. S-Bank will start operating by the end of 2007.
This agreement will strengthen Itella’s position as a major outsourcing partner for the banking and insurance business.
‘Teaming up with a specialised and reliable company is highly important to us. We have sought to achieve greater efficiency and operational reliability through this solution,’ says Erkko Koskela, who is in charge of S-Bank’s sales and marketing.
Confidentiality and the non-disclosure of customer data form the cornerstone of Itella Information Logistics business.
‘Information security and confidence are a necessity in all of our operations. Our strength also lies in multi-channel solutions. We enable our customers to use conventional printed communication or adopt electronic channels. An end customer can choose the most appropriate means alongside its supplier,’ explains Jarmo Kohonen, Director, Itella.
For further information, please contact:
Jarmo Kohonen, Director, Itella Information Logistics Oy, tel. +358 40 844 5377
Erkko Koskela, Director, S-Bank Ltd, tel. +358 10 76 82049
Itella Information Logistics Oy
Finland Post Group’s subsidiary Itella Information Logistics Oy provides customer-focused solutions for digital communications. These solutions boost the efficiency of invoicing, payroll management, business communication, data collection and archiving in corporations and other organisations. In 2005, Itella Information Logistics Oy posted a turnover of €87 million, with 650 staff. The company is part of the Itella Information Logistics business group operating in eight countries and employing 1,500 staff. The business group’s turnover amounted to €186 million in 2005.
Supporting S Group’s business concept of providing customer-owners with benefits and services, S-Bank will primarily serve its customer-owners – the target group of customer benefits provided by the bank. It will build its services around existing account and card services. With a history of almost one hundred years, S Group’s financial services boast a strong customer base, the number of S Accounts totalling roughly 1.2 million and assets in these accounts amounting to over EUR 650 million. The bank’s actual banking operations will begin by the end of 2007.