Patient invitations by eLetter -Maps and additional information can be included with the new service


Itella Information Logistics and Medici Data have jointly developed a patient invitation mailing interface for hospitals and hospital districts. Patient invitations created with the MD-OBERON patient system can be sent as Itella’s PDF eLetter. In addition to the invitation itself, maps, instructions and additional information can be included with the patient invitation.

There are many hospitals, laboratories, x-ray and other healthcare locations, and sending their maps and pre-instructions in traditional fashion as paper mail is laborious. With this new system, it is easy to include and mail with the invitation the information that the patient needs directly from the patient data system, without a separate paper handling work phase.

”This patient invitation mailing service, developed together with Itella, supplements the core of Medici Data’s MD patient system, which we have developed for the needs of hospitals’ operational management and electronic patient journals. Other hospital districts using our patient systems can also implement this system”, says Kari Kouva, Product Manager at Medici Data.

During the initial stage, patients invited to the Oulu University Hospital will receive the new patient invitations.

”The Oulu University Hospital has extensive experience of sending patient invitations as eLetters. The PDF eLetter is a significant new feature of our MD patient data system in view of future implementations. We did not even consider alternative methods of sending invitations”, explains Marko Arvola, Planner at the Northern Ostrobothnia hospital district.

Both the sender and the receiver will benefit from the new system. The renewed material will help the patient find the right location, the number of misunderstandings will be reduced and service will be facilitated. This improved service will direct patients to the correct addresses.

Using Itella’s eLetter service, businesses send large amounts of letters, e.g. invoices, customer letters or payslips, in electronic form to Itella. Itella prints out and envelopes the material and sends it by paper mail to the recipient or electronically, depending on the recipient’s preference.

”Itella prints out more than 80 million eLetters per year. The eLetter concept has already been in use for a long time. Through the new PDF eLetter service, a corporate customer can design the layout of the letter and include tables and images, e.g. maps, with it. Patient invitations represent an excellent way of making use of this new opportunity”, states Marketta Viljasaari, Business Manager at Itella Information Logistics Oy.


Further information:
Marketta Viljasaari, Business Manager, Itella Information Logistics Oy, tel. +358 (0)40 864 3015.
Kari Kouva, Product Manager, Medici Data Oy, tel. +358 (0)207 644 200.


Medici Data

Medici Data Oy was established in 1991 and is a software and service company specialising in health care information technology. The company develops, supplies and maintains systems central to patient care planning, managing, follow-up and documentation and integrates them into functional unities with other systems selected by customers. The company has offices in Oulu, Espoo, Turku and Tampere, employing 86 staff. In 2006, its turnover amounted to EUR 9.5 million.